We often set our sights (outcome), with little attention paid to the steps necessary to get there (process). Process goals are absolutely vital as they provide the road map for attaining the goals. But what if the map is flawed? What if there is unforeseen road construction or detours? How do we address these? Our process goals should be flexible enough, and our plan should have sufficient KPIs (Key Performance Indicators) to indicate when a change of course is necessary. And sometimes, depending on the life event, an alteration of outcome goals may be in order.
The hardest of all may be striking the appropriate balance between performance and process. Without process, there is no performance. The systems, the outlines we set up in order to guide us will help us reach that end result (assuming they are correct). But we ultimately have to perform. If we don't reach the end result, what good was the process? Use both to audit your decision making and adjust as you go. You'll get a better feel for what works and what doesn't, if you're paying attention to the right things.
No comments:
Post a Comment